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Altima Telecom

Altima Telecom is an independent service provider that offers a number of telecom services in Quebec, Ontario, Manitoba and Alberta. The company values putting the internet experience into the hands of the user. As such, they boast affordable prices, 30-day satisfaction guarantees, and exclusively unlimited internet plans. Altimatel aims to be a reliable provider, with its accessible customer service and intuitive design. Altima internet comes with no contracts or overage charges, and is available in a number of discounted bundles. If you want to order internet, home phone and television service together, you can save a significant amount of money. Overall, we’d recommend Altima if you want to experience high-quality service from an independent company with no contracts or red tape.

Client's Ranking
2.3
Altima Telecom Internet
2.4

Altima Telecom

Altima Internet Plans

All Altima internet plans include unlimited data with no contract. Their monthly plans come at a range of prices and offer speeds from 15Mbps to 400Mbps. Additionally, Altima offers several promotions that reduce the regular price of their plans.


Altima Telecom Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Altima Telecom customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Altima Telecom Reviews

Are you curious about how customers feel about Altima? To fix this curiosity, we assembled some Altima Telecom reviews from real users across the country.

Last 365 days average

17 reviews

2.3

All time average

153 reviews

2.7

By specification

Network
2.2
Onboarding experience
2.5
Bill
2.5
Customer Service
2.2
Digital experience
2.4
Altima Telecom https://www.planhub.ca/img/logo/altima-telecom.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 153 2.7
Altima Telecom
1
2024-09-22
Being generous

If I could give no star or half star I would but it is set up to give at least 1 star. This company sucks your customer service reps are rude as hell I have been without my internet for 3 weeks now no one knows the problem to dates booked where a tech was to come out to fix it which was a no show no call both times I would never refer this company to anyone.

PlanHub
Altima Telecom
1
2025-09-20
Citywide Customers

Just received 2 bills in one week for 7 weeks of internet. Was a customer with Citywide for 20 years, now I'm a new customer. Customer service with Altima not very helpful. Time to start looking elsewhere for another internet company, perhaps Purple Cow

PlanHub
Altima Telecom
1
2025-09-15
Great until it isn’t..

I’ve had this internet for a while and had no issues until the past few months. We go days without internet, so finally I call. (I’ve seen Roger’s lines were down so not to flood the lines I waited) The WORST customer service.. they say things so fast and unclear that you’re questioning what was said and don’t even give you a chance to answer.

PlanHub
Altima Telecom
1
2025-08-09
Unable to meet the standard expectation

The company needs to check how their services works for their customers. Especially in our case that we almost constantly calling the customer support for never ending fluctuation of internet speed and buffering most especially around 8pm onwards. Al

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PlanHub

Altima Telecom Availability

As of Summer 2021, Altima Telecom’s services are only available in Quebec, Ontario, Manitoba and Alberta. If you’re curious as to whether Altima Telecom’s availability reaches your home, visit their website. When you start shopping for an internet package, the site prompts you to check your home’s availability.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Frequently Asked Questions about Altima Telecom

The cost of Altimatel’s service depends on your specific plan. Their internet plans range in price from $50 to $125 a month.

The typical cost depends on what service(s) you purchase. If you only buy an internet plan, it won’t cost as much as if you’re paying for internet, TV and home phone service.

All internet plans include a WiFi router. Altima plans provide unlimited data with no contract.

Currently, there are no such promotions. However, Altimatel consistently offers deals and discounts, so keep your eyes peeled.

Altimatel offers competitive prices with powerful internet. The fact that they sell fibre internet plans, as well as several other telecom services make them a strong competitor among independent companies.