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Altima Telecom Internet Reviews

Before jumping the gun and signing up, feel free to read some Altima Telecom internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Altima Telecom reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Altima Telecom internet plan reviews.

Client's Ranking
2.3
Network
2.2
Onboarding experience
2.5
Bill
2.5
Customer Service
2.2
Digital experience
2.4

Altima Telecom internet plans reviews

Are you hesitant to change internet plans? Check out the Altima Telecom internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Altima Telecom Reviews: Highly Acclaimed

Altima Telecom customers seem to deeply enjoy their service. Altima Telecom Reviews praise the company's vast amount of offers, promotions and deals. Additionally, their high-speed fibre internet plans have been highly acclaimed. If you want to try out a company that constantly has offers and discounts, consider Altima Telecom.

Last 365 days average

17 reviews

2.3

All time average

153 reviews

2.7

Altima Telecom https://www.planhub.ca/img/logo/internet/altima-telecom.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 153 2.7
Altima Telecom
1
2024-09-22
Being generous

If I could give no star or half star I would but it is set up to give at least 1 star. This company sucks your customer service reps are rude as hell I have been without my internet for 3 weeks now no one knows the problem to dates booked where a tech was to come out to fix it which was a no show no call both times I would never refer this company to anyone.

PlanHub
Altima Telecom
1
2025-09-20
Citywide Customers

Just received 2 bills in one week for 7 weeks of internet. Was a customer with Citywide for 20 years, now I'm a new customer. Customer service with Altima not very helpful. Time to start looking elsewhere for another internet company, perhaps Purple Cow

PlanHub
Altima Telecom
1
2025-09-15
Great until it isn’t..

I’ve had this internet for a while and had no issues until the past few months. We go days without internet, so finally I call. (I’ve seen Roger’s lines were down so not to flood the lines I waited) The WORST customer service.. they say things so fast and unclear that you’re questioning what was said and don’t even give you a chance to answer.

PlanHub
Altima Telecom
1
2025-08-09
Unable to meet the standard expectation

The company needs to check how their services works for their customers. Especially in our case that we almost constantly calling the customer support for never ending fluctuation of internet speed and buffering most especially around 8pm onwards. Al

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PlanHub
Altima Telecom
1
2025-04-08
Worst customer service

I have never seen such bad service. We have been wanting to change companies for a month. But to change companies we have to wait for Altima to give us a cancellation number and after more than 2 weeks of calling every day to get this number, still nothing. We are at our wit's end. I do not recommend this company to my worst enemy grrrrr

PlanHub
Altima Telecom
3
2025-01-27
Clarity and speed

After discovering this site I have high expectations for the outcome.

PlanHub
Altima Telecom
3
2025-01-27
Frustrating Service, Outdated Website Woes

Very uncomprehending customer service, old looking website, with many bugs and complicated. Unstable internet.

PlanHub
Altima Telecom
2
2025-01-26
Miss

You do they installions yourself .if everything works it’s not to bad it not be prepared to be on the phone for a while 1.5 hours to 2 hours and you have to pay before your monthly service and you’re rate raises with out any notification

PlanHub
Altima Telecom
2
2025-01-21
I pay dearly for my Altima

I pay a lot for my subscription to Altima

PlanHub
Altima Telecom
3
2025-01-18
Constant internet drops

Multiple calls with support and different routers same issue with internet disconnecting and having to reconnect.

PlanHub