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Wakey Internet Reviews
Before jumping the gun and signing up, feel free to read some Wakey internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Wakey reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Wakey internet plan reviews.
Wakey internet plans reviews
Are you hesitant to change internet plans? Check out the Wakey internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Wakey Reviews
Last 365 days average
4.4
All time average
4.4
Mike
edmonton, alberta
Wakey Response
<p>Greetings Mike, We’re really sorry to hear about your experience — that’s certainly not the level of service we aim to provide. While we </p> More
Kevers
cumberland, british-columbia
They are not there to help you. They are just not there. Set up process did not work and no support when I called 6pm. Useless chat bot that kept providing the same solution. I have moved several times across this country and this is by far the worse customer service period. I
MoreWakey Response
<p>Hi there, We’re sorry to hear about your experience. Our team is available weekdays until 9 PM and weekends until 5 PM (Pacific), so when</p> More
ATF
edmonton, quebec
I got wakey thinking they were a way to avoid the giants like Rogers and Telus which constantly prioritize new clients over existing. The pr
MoreWakey Response
<p>Hi there, We’re truly sorry to hear that your initial experience with us has been such a rough one. Shipping equipment ahead of your move</p> More
Mabel
vernon, british-columbia
I will add to an earlier review that I have now received the refund. Just wish it hadn’t taken so long.
Charlotte
richmond, british-columbia
We are paying only half what we paid before for basically the same service and we have had no problems with it. I have contacted Wakey several times with questions, and someone, usually Gabriel, gets back to me within minutes. I have never had such great customer service. No bots, just helpful real people.
Mabel
vernon, british-columbia
On June 6 I paid to start the service but cancelled the same day when I found out I had 4 months left on my present contract. I was assured that the refund would be processed within 5-7 days. Thought I was dealing with a reputable company. It’s June 23, no sign of the refund.. I’ve had email and text assurances that the refund has been processed. I’m about to enter a dispute with MC to see if I can get my money back. Buyer beware!
Heibz
edmonton, alberta
Amazing customer service! Sign-up and installation were smooth and hassle-free. The billing options are flexible, making it easy to manage. If you're fed up with the big ISP nonsense, this is the one-stop shop you’ve been looking for. Great prices, great performance—highly recommended!
Stephanie
kelowna, british-columbia
Very happy having switched from a big provider. Rates are great!
Stew
redwater, alberta
Service is awesome, speeds I wanted for half the price Shaw/Rogers was charging! That's a huge savings over a year! Dyrine was a great help in getting my billing set up. Everyone I've dealt with there was super helpful and friendly. A breath of fresh air compared to the big monopolistic internet providers!Give Wakey a shot, you wont regret it. Easy self install, consistent speeds with no throttling. I'm a fan now :)
Paul
edmonton, alberta
Getting hooked up I delt with Frank M. (W4961) , he was a great help and i hope my experience with Wakley is as good
