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Telus Mobile Reviews
Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Telus mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Telus mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Telus cell phone plan reviews.
Telus cell phone plans reviews
Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Telus cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.
Telus Customer Reviews
Since the beginning, Telus mobile has aimed at providing first-class user satisfaction, and it's palpable through the customer reviews they’ve received so far. Telus cell phone plans are designed to adapt well to the needs of all its clients, although pricey, their services speak for themselves.
Last 365 days average
3.6
All time average
3.8
mohamed
laval, quebec
bill over chargedwaiting on line for 35 min still not answeredkeeps listing to lousy musicwe paying for the service got 0 servicea don't need to talk to virtual assistance
1 person found this useful
Jen
st. catharines, ontario
Ender a manager has the worst customer service skills ever. I was having issues with Telus and koodo around my phone not working properly and paying the bill online ( as their payment system keeps giving me error messages). Ender says " well you get what you pay for". He says " koodo is a value brand of Telus". I took the matter to the CCTS and Ender responds by saying that the CCTS can't make the
More1 person found this useful
Jack
toronto, ontario
In essence you get worse network/internet speed than Freedom mobile at prices similar to Fido. Unfortunately I got trapped into a 2 year contract with them.
1 person found this useful
Leo Mariotto
new westminster, british-columbia
I was at your new westminster store .They were not able to complete the new phone install after I paid for it.I asked for my returned phone back and asked for a refund on charges. They refused to give my old phone back and they refused to provide a refund. They also refused to provide me with a copy of the contract I had just signed.The person that was providing the service was I believe in traini
MoreLeo Mariotto 's
Telus referral code
No
CopyRhonda
red-deer, alberta
I have been with Telus for 20+ years and they always give me the best pricing
Ievgen
toronto, quebec
Has good coverage and network quality, affordable mobile plans and its contact center is user-friendly and problem-focused. The user login to the portal account or via mobile app account often fails.
Sal
pickardville, quebec
I’ve talked to them about it but it’s still a problem In My area.
Decourage
gaspe, quebec
It's always complicated with Telus. To transfer users to a new account, we had to spend 50 minutes in the store (we were the first three people there). So, 50 minutes just to transfer users in person. We then had to call Telus again (because the transaction wasn't completed) to reactivate the users (choose an authorized or pre-authorized payment method) and another 30 minutes on the phone to transfer a user (who is studying remotely and has chosen a different company). It's a real joke in 2026... So, in
MoreYves
laval, quebec
The customer service is efficient. The staff are kind, friendly, and courteous. Better than the chat-only option offered by some providers.
Fatoumata
montreal, quebec
A dreadful experience, I do not recommend it. I've been a customer for two years but I'm really disappointed. I want to cancel the service, but they're claiming a penalty for a mistake they made.
