Chat with 
Primus Internet Reviews
Before jumping the gun and signing up, feel free to read some Primus internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Primus reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Primus internet plan reviews.
Primus internet plans reviews
Are you hesitant to change internet plans? Check out the Primus internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Primus Reviews
With clients in several provinces, Primus has managed to offer diverse experiences to thousands of customers. For the most part, Primus reviews are positive and encouraging. Users appreciate the company's honesty and transparency above anything else. If you want a company that actually delivers on what they advertise, consider Primus.
Last 365 days average
2.5
All time average
2.4
barry
callander, ontario
for the past 3 weeks big deal. paying for something i was not getting! WOW . but 2 guys have really helped me out! want to thank islam and mohamed they did help have to say my problem has not been solved But i am hopping soon!
Bryan
quebec, quebec
I used the Primus from Costco offer, and I admit the service is very good for the price, despite an old web portal for the invoices. I recommend it without hesitation!
Scott
didsbury, alberta
Primus is the worse internet provider. Drops multiple times a day and they only give excuses. They say they fixed the problem on there end but still drops. Then they said they needed to send new equipment which they never did. Just more excuses. To bad that I cant give negative star review for this company because 1 star is still to high of ratings for Primus.
Hanning
greater sudbury, ontario
Customer service is terrible and they are very rude. Internet speed is also horrible.
jonathan
coldwater, ontario
Great provider
Vincent
toronto, ontario
Easy installation and great connection.
Kelsey
winnipeg, manitoba
Their internet goes out at least once a month. This one recently has been down since December 4th and is still down. I work remotely and they have lost me so much money. Friday when it went down, yet again for more than 4 days, I subscribed to another subscriber. Do not use them
Jade
vancouver, british-columbia
I went through 3 agents and the last agent hung iip.We closed the account and the ticket #12322530On Sept 30/25Still getting charged Because they need to hear from you “call in”Closed it via email why we have ticket ️ number But still getting charged Don’t recommend this company at allGo local allRoger’s go Roger’s
Jade's
Primus referral code
Rogers
CopyJennifer Bowden
lethbridge, alberta
It took them one week to get a technician to our house and now we’ve waited another week because the Internet won’t work
Nancy
waterloo, ontario
I have been with primus since Feb 2023. My service often fails, after a few months. Eventually it stops completely and it takes me the better part of a full day to get it sorted out. The problems are often 'escalated' and take a full day or more to resolve. Terrible, Terrible service.
