
(2.9/5)
Network (Stability, coverage, speed, dropped calls…) | |
Bill (Transparency, clarity, aligned with contract…) | |
Digital experience (Application and/or website are simple, clear, efficient and useful…) |
Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
of people would recommend this brand |
Compare the best Virgin mobile plans in Alberta
Launched in 2005, Virgin Plus, formerly known as Virgin Mobile, is a joint venture between Virgin group and Bell Canada Enterprise Inc. (BCE Inc.) operating on its networks. Besides providing wireless voice, text and data communication, Virgin Plus provides its customers special offers, discounts and VIP experiences in music, entertainment, fashion & travel.
Mobile plans Virgin in Alberta
Plan 250 MB 100min NATIONAL
Plan 0 MB Unlimited calls NATIONAL
Plan 3 GB Unlimited calls NATIONAL
Plan 10 GB Unlimited calls NATIONAL
Plan 40 GB Unlimited calls NATIONAL
Plan 60 GB Unlimited calls NATIONAL
Plan 40 GB Unlimited calls NATIONAL
Plan 60 GB Unlimited calls NATIONAL
Cell phones at Virgin in Alberta
Ahlo 1

Iphone 16e

Iphone 17

Iphone 17 pro

Iphone 17 pro max

Google Pixel 10

Google Pixel 10 Pro

Google Pixel 10 Pro XL

Google Pixel 9

Google Pixel 9 Pro Fold

Google Pixel 9a

iPhone air

iPhone 14

iPhone 15

Iphone 16

iPhone 16 Pro

iPhone 16 Pro Max

Moto G Play 2024

Moto Edge 2024

Moto Edge 2025

Motorola Moto G 2025

Motorola Razr 2025

Razr + 2023

Galaxy S25

Galaxy S25 Edge

Galaxy S25 ultra

Galaxy S25 FE

Galaxy Z Flip 7

TCL 502

TCL 60 XE NXTPAPER

TCL Flip


Gilles
mont-tremblant, quebec
I haven't been with Virgin for a year yet and they're giving me a raise from $29 to $35, but for new people they're doing it at $29, I'm definitely going to change.
1 person found this useful
Pujamaisbell
quebec, quebec
Perfect place to lie and scam you... My partner had to change his cell phone with Virgin; his account showed him that he was entitled to a free phone upgrade. He had the free Crave promo. The employee tried to migrate him to Bell; he had to pay $80 for the phone upgrade (while his account indicated that he would be entitled to it free of charge; he should have migrated to Bell). My partner saw his plan increase on top of that... He asked the salesperson if he would keep Crave free, he said yes of course... After the grace period during which you can normally cancel the contract expires, we lose Crave free. My partner calls and gets a call center probably from another country, an employee who barely speaks French and shows my partner that at Virgin, lying to the customer is company policy... But hey! With $11 a month, we can get Crave back. My partner doesn't like being lied to and getting away with it (like just about everyone else) and now wants to know what it would cost him to terminate his contract because their chat response system with a bot as inefficient as its employees, it's not glamorous either... Well, we would charge his cell phone nearly $600, to which would be added fees of $175? And I imagine taxable. And we understand that we can't trust their words so we risk having surprises... The man on the phone refused to transfer him to retention, since he was trapped beautifully, he's th
MoreGeorgia Williams
toronto, ontario
I was with virgin mobile for 14 years, I had to go with a different company because I got a better deal. I’m very disappointed.because Virgin mobile does not want to give me back the money they owe me which is 144.99!!!!!!!!
Dima
montreal, quebec
Yesterday I called twice to tell them that I received an offer from another operator that was better than their current package, and that I would like to stay with them if they offer me the same offer, or something similar. I was transferred to the loyalty department and was surprised by the indifference of the employee who answered my call, as if she didn't believe me and took my words lightly. I
MoreGeneral information
About Virgin
Launched in 2005, Virgin Plus, formerly known as Virgin Mobile, is a joint venture between Virgin group and Bell Canada Enterprise Inc. (BCE Inc.) operating on its networks. Besides providing wireless voice, text and data communication, Virgin Plus provides its customers special offers, discounts and VIP experiences in music, entertainment, fashion & travel.