Rogers Internet Reviews

I was forced to move to WiFi as Roger’s refused to connect one of my digital hard wire boxes saying it was outdated and not supported. All the other digital boxes worked very well and were hard wired. You can’t mix hardwire with WiFi. Understandable. So I changed to Rogers WiFi. Big mistake, connectivity with other equipment like LG speakers is ver

Signed up for a 2 year deal with a reduced price. When I asked whether it was a contract when ordering it by phone, they said no, it was just a 2 year price reduction. Turned out it was a contract, and now I'm moving to an out of service area and have to pay over over $100 for an early cancelation.I also had once tried to leave their service before moving because it was dysfunctional in my area an

Somehow I call thru whatsup and they magically connect me thru mobile service and billing me. And charges some charges that they can’t explain!

I signed up to try Rogers. Price was good on a bring your device plan. About a month later i saw that they had certified used phones so decided to add to my plan.Not so fast, they could not honour the same plan that i just signed up for...it would go up $10 a month plus of course cost of the new phone. What a binch of misleading crooks. Going back to my old carrier. You should stay away as well.

My experience with Rogers in the last 2yrs are mostly good the service is good, I have never had any issues. Customer service is so horrible, they should hire some people that can speak better English. I called to have my vacation home internet reactivated and the representative said it was don

The big guy always wins Crappy transfers and planning They send a new modem with no warning, or need. Business internet is down all day can’t even get help to set it up, customers leave Tks Roger’s

I didn't have Comwave services, and Comwave-Rogers Communications has been taking money out of my bank account. When I contacted, the agent identified herself as Christa, and when I asked to speak with a supervisor, she put me in touch with Christy. I questioned why ComWave was deducting funds from my bank account. Unauthorized Payments of CDN $124 from My Bank Account Without My Consent! I'm waiting for someone who is authorized to apologize for Comwave because Christy, the Customer Services Supervisor, stated that she is unable to remove those payments or reimburse me, and she does not have the ability of apologize from any wrong doings. Why Comwave is Charging Me and Taking Money from my Bank Account ?? If any honest person from ComWave-Rogers Communications can please Pay me back my Money, because I did not Authorized Monthly Payments. Stop taking money without

My dad died. I've been trying to deal with his account I finally got a tag to send back the equipment and then they send a collection agency again.

Comwave was a reasonable choice until Rogers got involved. Since then, the service has been horrible. TV reception stopped for hours. Modems were repeatedly replaced to no avail. Service requests were ignored. Calls for help were difficult with ongoing language issues with those who finally did answer their phones at Comwave. The company double billed

So we switched to rogers almost 8 years ago. We have 5 phones on our network, and have the 500MBPS download speed, we did a speedtest, and got 300MBPS. They basically scammed us, Don’t switch to rogers.