I have been with fonus for several years now, starting at the time when there was just one plan with unlimited data. At first it worked pretty well, then they changed the plan structure. I chose the 5gb high speed then unlimited throttled speed. Ever since this change I have problems every month when the plan renews. The data doesn't get reset properly and remains at 0GB. What's more, I get locked

I have been enjoying reliable service from this provider for a very long timeAll my interaction with this company have been courteous and profeil and Im not sure but maybe I will be able to post this test if youre ok with that say it to me if not its ok Im not sure anyway

I wanted to use this service because of the price and the ability to travel. They advertise that Wi-Fi calling is available with their service, which is false. You absolutely have to use their app, connect directly to a cellular network, and disable Wi-Fi. I'm in Sainte-Agathe-des-Monts, where network connections are unreliab

I had some difficulty with my phone to access internet when not at home to make phone call. I contact fonus online and they thoroughly instructed me step by step to get it back working again. They are very polite and patient with me . Only problem is I had to wait a bit long before I get the next answer. Overall I am happy and continue to have their service .

This company has no customer service there is noone to speak to when they screw up your plan so far in 2 days i have had 25 emails all saying the same crap (we understand your frustration) but yet nothing has been done and now im told could be 5 more days till they figure out what went wrong this was after i went to the bank to prove payment was made as they requested upon proof it is still going

Chatr doesn't support hotspot. You might get it working but I can't on my iPhone. I called support and they said they don't support it. The coverage is also terrible. I was on Fido before which is also Rogers. I never had the low bar problem and slow internet there like I do here. Literally go with anyone else.

Chatr has been my service provider for years. I live in Haldimand Norfolk and their signal is always reliable and strong. Their high speed 4G works beautifully with my 2024 Moto G Play and Chatr's prices and bundles are perfect for my budget. Thanks for everything so far, guys.

long time customer