This company has no customer service there is noone to speak to when they screw up your plan so far in 2 days i have had 25 emails all saying the same crap (we understand your frustration) but yet nothing has been done and now im told could be 5 more days till they figure out what went wrong this was after i went to the bank to prove payment was made as they requested upon proof it is still going

Chatr doesn't support hotspot. You might get it working but I can't on my iPhone. I called support and they said they don't support it. The coverage is also terrible. I was on Fido before which is also Rogers. I never had the low bar problem and slow internet there like I do here. Literally go with anyone else.

Absolutely no way to speak to a human and the web site is just a big loop that dose nothing. My mother’s phone was stolen and we can’t even get the phone shutdown and locked! Horribly frustrating! Horrible customer service! Buy a phone else where and sav yourself the later frustration.

Without connection charged no one pick up the phone

Terrible customer service. They protect your number and then you have to pay to unlock it. Worst company ever, I got ripped off. Their online access is awful. Don't fall for it. Never again.

Very sub par client service, that’s if you are able to get someone to answer you. Employees are less than knowledgeable and gave me attitude wh

I really appreciated Patrick's work, but he's now in sales and I have a bill to pay, but I don't know how to do it or how to track my data usage abroad. I get a text message asking me to pay, but they don't answer my questions! Quite disappointed :(

Customer service is not very good. They harass you about paying your bill if you pay by Interac. They call about 3-4 days after the billing date and roughly every week. The wait time on the phone is extremely long before you can speak to someone; the first time I waited 55 minutes. If you call, it's always at least 30 minutes.