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| Network (Stability, coverage, speed, dropped calls…) | |
| Bill (Transparency, clarity, aligned with contract…) | |
| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
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Created in 2010, Chatr is a brand owned by Rogers communication. It is targeting entry-level customers by providing good deals with cheap phones and plans.
Chatr doesn't support hotspot. You might get it working but I can't on my iPhone. I called support and they said they don't support it. The coverage is also terrible. I was on Fido before which is also Rogers. I never had the low bar problem and slow internet there like I do here. Literally go with anyone else.
1 person found this useful
Customer service doesn't exist. No humans, only a robot that sends you useless links. It's impossible to find out your account number. When you have a problem, you have to go to a store. You call Rogers, the company that owns Chatr, and no help is available. You're on your own. You'll have to file a complaint with the CRTC.
1 person found this useful
The fact the you won't let people call a customer service number in. Order to speak with a real person and force th m to waste time talking to a useless robot is disgusting.The fact that all Canadian carriers offer absurdly expensive prices for their plans is even more disgusting. Like everything else in Canada you pay 10 for something that's worth 1. Shame on you I'm happy to go back to Italian c
MoreI have been with Chatr since their beginning. With great service, connectivity and reliability, I have no reasons to leave.Thanks, Chatr.
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Created in 2010, Chatr is a brand owned by Rogers communication. It is targeting entry-level customers by providing good deals with cheap phones and plans.
